HavenZone Technical Support

  • Trouble Ticket System

    The Help Desk allows for clients to submit a trouble ticket and monitor the status of open issues...

  • Advanced Monitoring System

    Powered by GFI Maxx, HavenZone monitors clients networks and devices...

  • GFI Email Filtering

    MailEssentials & MailArchiver for Microsoft Exchange Server. Monitoring for spam and viruses.

  • Contact Technical Support

    New clients that need to contact us should click on the link above to contact our technical support team

TeamViewer

Remote Support

For clients that do not have our Advanced Systems Monitoring from HavenZone you need to use our Remote Access Software. Please click on the link below for the version that you require assistance with.

Windows Remote Access
Windows Remote Access
Mac Remote Access
Mac Remote Access

Our Remote Access Software makes your computer accessible to a HavenZone Support Technician when you run the program. Once the program is closed your computer is no longer accessible to the technician until you download the program again. This is for one time access and not meant for on going support issues. If you need to allow access to HavenZone in the future and not install the program every time you may install the Host version of our software which will grant access to a support technician whenever they need it. You can learn more about these services here:

HavenZone Remote Access Service