HavenZone Frequently Asked Questions (FAQ's)

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Author: HZ Support
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The importance of recording calls has grown in leaps and bounds during the last few years. Some of the main drivers for this growth are the following:

  • Highly competitive markets that we are all in where quality of customer service really matters!
  • High training and ramp up costs of customer facing employees
  • Changing regulatory and compliance needs
  • Phone has become such a powerful tool that a lot of transactions and commitments are made over the phone.
  • Ever increasing security threats and hoax calls

Today businesses are looking for a call recording solution for one of the following needs:

  • Compliance
  • Proof of call
  • Liability Recording
  • Security etc.

TriVium provides a complete portfolio of recording solutions that fits your needs and budgets:

call recording solutions

Last update: 01:53 AM Tuesday, September 11, 2012

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